FLOREAN MAGLAYA
Customer Service
We make it easy for you.
about me
Florean Maglaya
" I consider each customer as a family member who deserves nothing but the best service."
It will be my great pleasure if you give me an opportunity to work and assist you in your company or business.
Hello there! I am Florean N. Maglaya from the Philippines. I am flexible, fast learner, organized, and positive worker. I can easily adopt to changing priorities.
In my previous jobs I am exposed in meeting different people and personality so I gained a lot of experiences in providing a good quality of Customer Service. Here are my previous job experiences.
COSTUMER SERVICE
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Answering customer's inquiries
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Assisting customers in placing their orders
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Tracking customers delivery status
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Updating their delivery status
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Assist and help customers with their complain
OTHER SKILLS
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Managing social media accounts for business
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Data entry using google docs or microsoft office softwares
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Sorting or managing emails
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Internet research
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Basic skills in Canva
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Knowledge in using Hotsuite
Your business isn't about you. It’s about your customers’ wants, needs, and problems.It does get easier and you’ll still put a lot of hours in. No one succeeds all by herself.
Hiring a Sales Representatives are also a great way to make money and it depends on what you sell and everything else but, you know, if you have a smart sales model, you can easily,rev up your revenue. Better sales staff equals more sales.It’s amazing what you can do with a great sales processing team and people in place.